Service Sector GDP Reaches NT$15.60 Trillion, Employment Share Exceeds 60%
The Commerce Development Administration of the Ministry of Economic Affairs held a press conference today (30) for the release of the 2026 Commercial Services Yearbook and the commercial services AI transformation survey. According to the released data, in 2025 Taiwan's service sector generated gross domestic product reaching NT$15.60 trillion, up 3.57% from the previous year, accounting for 55.11% of overall GDP. On employment, service sector employment reached 709.3万人, accounting for 61.01% of national total employment, showing that the service sector continues to play a key role in supporting Taiwan's economy and employment.
Yearbook Focuses on AI Service Revolution and Sustainability Opportunities
The Commerce Development Administration said this year's yearbook takes "AI Service Business: Innovative Models, Consumer Insights and Sustainable Thinking" as its main theme. In addition to compiling industry development data, it focuses on forward-looking topics such as the AI service revolution, AI governance, low-carbon malls, smart living circles, emotional-value business opportunities and overseas expansion. The yearbook brings together views and practical cases from industry, government, academia and research experts to help enterprises grasp industry trends and emerging business opportunities, with in-depth analysis of wholesale, retail, food and beverage, logistics and daily-life services, while special chapters explore future emerging issues and trends for the service sector.
AI Adoption Rises to 35.8%, Moving Toward Real Operations
Driven by policy promotion and enterprise transformation demand, AI application in commercial services has gradually deepened. According to the 2026 survey results, 35.8% of enterprises have begun applying AI, up 3.9 percentage points from 31.9% in 2025. Among them, 12.7% have scaled up AI use with related budgets or resources, while another 23.1% have adopted it through free versions, trial versions or specific-site applications, showing AI has gradually moved from trial exploration toward real operational application.
One-Stop Guidance to Strengthen Resilience and Competitiveness
To help enterprises accelerate transformation, the Commerce Development Administration will provide one-stop tiered counseling services through "needs confirmation, online diagnosis, and resource matching" to improve overall operating efficiency and competitiveness of commercial services. In digital transformation, the Administration continues to deepen AI application and talent cultivation to help operators improve smart operation capabilities and business resilience. At the same time, in line with the Executive Yuan's program for supporting and growing large, medium-sized, small and micro enterprises, it will promote optimization and upgrading of commercial district and market service facilities to assist small and micro enterprises in transformation, building a more innovative, resilient and internationally competitive Taiwan commercial service sector. The 2026 Commercial Services Yearbook is available to the public starting today.